There are many other customs of etiquette, which the foreigner will do well to adopt, one of the most important being losing your temper. In the west, we usually see this as a way of handling things, or sometimes we just laugh it off. However, in Thailand, No matter how annoyed you are as a customer, raising your voice and showing confrontational emotion will get you nowhere. There are other ways to complain, but Thais are extremely insulted by any embarrassment from a public outburst. This also applies to everyday life in Thailand. Even if you get mad at another foreigner in public, the Thais around will see you differently, and it is considered as “losing face.”